Reducing time spent reporting by 75% for Birmingham based Digital Marketing Agency Lightbox !

Lightbox Team

Impact in Numbers


reduction in time spent reporting


Days saved every month

The Business

Birmingham-based Digital Marketing Agency founded in 2005.

Lightbox’s purpose and brand promise are to ‘create digital strategies and ideas that make clients famous’ they do this by bringing together talented people that have a passion for bold ideas, smart thinking and outstanding collaboration that change clients’ fortunes.

Lightbox’s why is “we believe that your digital footprint defines how successful you are. It doesn’t have to be complicated, expensive or stressful – just memorable”



Lightbox Logo




Lightbox Team 2

The Challenge

Better reporting software to deliver their clients reports that reflect the results !

Having experienced recent growth in both team size and client base, Lightbox’s old reporting function began creaking under the weight of the new requirements, and reporting became siloed and disconnected, resulting in problems with report delivery, time-spent, and on-time report delivery.

Previous Reporting Methods:

– Google Data Studios

– Google Sheets

5 * Client Reporting


“The main reason we moved to Coact was to save time on reporting while upping our game in terms of how our reports not only look but how we deliver them to our clients. Coact does all of that extremely well.

Easy to set up, looks very professional and connects all of the data we report on very easily””


Reduction in time-spent reporting

The Solution

High quality, in-depth reports, delivered in a fraction of the time

The team at Lightbox scoured the market looking at several different tools, but the functionality of the Coact platform combined with the UK-based support twisted their arm. Soon after launch, their reporting function became a well-oiled machine and they were able to deliver high-quality, in-depth reports, on-time every month at a fraction of the time-cost previously exerted.

Lightbox Team 3

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client reporting specialists